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Transferring buses

Sometimes your journey will require more than one bus. Learn how to transfer smoothly, use your Bee Card or cash and navigate your trip with ease across Taranaki with Te Pahi.

Transfers with a Bee Card

When using a Bee Card, transfers between New Plymouth urban and school buses are automatic.

Just tag on and off each bus - no extra fare will be charged, as long as you transfer within 30 minutes.

Transfers with cash fares

When paying by cash, you will be given a paper ticket which you should hold on to for the duration of your journey. Be sure to tell the driver your final destination - not just the stop you're transferring at.

Free transfers are valid for 1 hour from purchase, with one free transfer allowed per journey. Show your ticket when you board your next bus.

Frequently asked questions

Need to transfer between buses? No worries – it’s easy! Check out these FAQs to learn how transfers work, what to do and how to make your journey smooth from start to finish.

It means taking more than one bus to get to your destination. Some trips need a quick change along the way- and we’ll help make it easy. 

If you’re using a Bee Card, you won’t be charged another fare -  as long as you tag onto your next bus within 30 minutes of tagging off the first bus.  

Just tag on and tag off for each bus. Your transfer will be applied automatically if it’s within the allowed time of 30 minutes. 

You have 30 minutes once you've tagged off to transfer and tag onto the second bus. 

With a Bee Card, you can make one free transfer in one bus journey. 

No. Free transfers only apply between New Plymouth urban services and school bus routes.

Yes - if there’s an unexpected issue (like a breakdown), one free transfer may be allowed between regional school bus services to help you complete your journey.

Yes. Students travelling on the 107 Stratford – New Plymouth service can transfer for free to the 104 Hāwera – New Plymouth service at New Plymouth Boys’ High School (NPBHS), both morning and afternoon. 

  • The 107 Stratford – New Plymouth starts and ends at NPBHS  

  • The 104 Hāwera – New Plymouth starts and ends at FDMC 

When you pay by cash you’ll be given a paper ticket. Hold onto it and show it to the driver when you get on your next bus. 

Transfers are valid for 1 hour from when you buy your ticket and you can make one free transfer. 

If you’re outside the transfer time, a new fare will apply. It’s a good idea to plan ahead and allow enough time between buses. 

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