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Legal

Need help or want to get in touch? Find Te Pahi contact details, lost property info, bus advertising, GTFS data, legal guidance and website help to support make your bus trip across Taranaki easier.

  • Taranaki Regional Council Advertising Policy

    Read the Taranaki Regional Council Advertising Policy for guidance on ads on council infrastructure, including Te Pahi buses. Kia tika – know the rules, guidelines and how to advertise responsibly across the community.

  • Total Mobility terms and conditions

    Read the Total Mobility terms and conditions for Taranaki. Understand eligibility, card use, fare subsidies, privacy and passenger responsibilities to make the most of accessible transport and before you use your card.

  • Social Media

    Engage with Te Pahi on Facebook and Instagram responsibly. Learn the rules, guidelines, and how to kōrero mai safely and responsibly while joining the conversation about Taranaki bus news in our community.

  • Privacy Policy

    Your privacy matters to Te Pahi. Learn how we collect, use and safeguard your personal information under the Privacy Act 2020, so you can travel on Taranaki buses and use our services with confidence.

  • Accessibility

    Te Pahi is committed to making our website accessible for everyone. Learn how we follow WCAG 2.2 standards, provide readable PDFs, adjust colours and fonts and offer support to help you navigate Taranaki bus information.

  • Website terms of use

    Read Te Pahi’s website terms of use for Taranaki buses. Understand rules for site access, intellectual property, liability and compliance with privacy policies, so you can use our website safely and confidently.

  • Security cameras and CCTV

    Learn about Te Pahi’s CCTV policy for Taranaki buses. Understand why cameras are used, who manages them, how footage is handled and how we balance safety and crime prevention, while respecting privacy and legal requirements.