Streamlined routes and some weekend services coming for bus users

These changes are part of a long-term plan to make public transport in Taranaki simpler, more reliable and better connected.

The updates build on community feedback gathered over the past year and respond to what people have said they want – easier routes, better access and more options for getting around the region. They also mark the introduction of the region’s new public transport brand, Te Pahi, and the launch of a dedicated new public transport website to make bus information easier to find.

Council Transport Engagement Manager Cheryl Gazley says the new network reflects local priorities and sets the foundation for a stronger public transport system.

“We’ve heard what people want – a network that’s easier to use, more reliable and better connected,” Ms Gazley says.

"This update addresses some of the community’s aspirations, though it doesn’t cover everything on our collective wishlist. The changes coming in April, however, represent an important first step toward that goal."

While government funding limits what can be delivered right now, Ms Gazley says this work lays the groundwork for future enhancements as investment grows.

“This is just the beginning. With each phase of investment, we’ll continue to grow and refine the network so it works better for those who rely on it every day and for those who may choose to use it in the future.

“Some of the wins in the April roll-out of new services are improved hospital access and better weekend coverage with the introduction of Saturday services between Hawera and New Plymouth and new Waitara to New Plymouth trips.

“And, of course, we’ll be adding an additional 11 electric buses to the fleet, which is moving us closer to our goal of zero emissions by 2035.”

New public transport website

A dedicated new public transport website will launch at the same time as the new network, offering bus users a mobile-friendly journey planner, real-time bus tracking, service alerts and clearer route information.

Ms Gazley says that this will eventually replace the Transit app currently used by many passengers.

South Taranaki fare zones

As part of the network update, a two new fare zones are being added in South Taranaki to better align with the wider Taranaki network. The Hāwera–Pātea trip will now be classified as two zones, reflecting similar travel distances elsewhere in Taranaki, explains Ms Gazley.

“These updates help ensure the distance travelled per zone is fair and consistent across the region.”

Service adjustments

To make the best use of available funding, some existing services will also be adjusted. These decisions reflect lower ridership on certain routes and times, helping to focus resources where demand is strongest.

Ms Gazley acknowledges that these changes may be challenging for current users of these services.

“Where practical, we are exploring alternative options such as community and on-demand transport to help maintain access.”

Ahead of the rollout, NPDC will begin work to install, relocate or remove some bus stops to support the new network. Any residents affected will be contacted directly.

Full route and timetable details, along with the launch of Te Pahi and the new website, will be shared in the New Year. In the meantime, it’s business as usual for current services and people are encouraged to stay tuned for updates as the project progresses.

Stay up to date with the latest bus news and updates on our website here: www.trc.govt.nz/buses-transportopen_in_new

Summary of network changes effective April 2026

Additions to new network:

• Streamlined urban routes – more direct, faster and efficient services.
• Improved hospital access through Westown and Hurdon via Tukapa and David Streets.
• Better weekend coverage, with weekend trips between Hawera-New Plymouth and new Waitara–New Plymouth trips.
• New bus stops in Omata, improving reach and accessibility.
• A trial Waitara morning loop will operate on weekday mornings during school terms to support access to Waitara schools. The service will be available to all passengers.
• Eleven new electric buses joining the fleet, advancing our goal of zero-emission public transport by 2035.
• Two new South Taranaki fare zones added (there are no changes to fares or zones in North Taranaki).

Service reductions or changes:

• Ōpunake–New Plymouth midday trips reduced from five to two days a week.
• Hāwera to Pātea once a week (no longer extending to Waverley).
• Removal of some early morning (7am) services due to low patronage; some 7am trips will continue on select routes.
• Evening services from Monday–Wednesday (6:20pm) will be removed, with Thursday and Friday evening services remaining.
• Minor updates to South Taranaki fare zones to align with the wider network.
• Ōpunake–Hāwera route will no longer travel via Kaponga due to low demand.
• Removal of 6:00am southbound and 5:20pm northbound trips on the service between Hāwera and New Plymouth.